Nigeria’s domain name Registry, Nigeria Internet Registration Association (NiRA) has suspended the temporary ban placed on Domainking.ng following the compliance to rules guiding the industry.
NiRA has on February 28, 2017 temporarily blocked DomainKing.ng, an Indian based .ng Country Code Top-Level Domain (ccTLD) accredited registrar for alleged negligence of duties to clients’ requests, especially for refusal to respond to escalated support queries and emails from its clients forwarded to it by the .ng Registry.
However, on Friday 24th March 2017, an official representative of Hannu Internet Corp PVT LTD, the manager of DomainKing.ng, informed the .ng Registry that since 20th March 2017, the organization had re-opened its support channels, commenced resolving clients’ queries and has commenced preparations for full operations as a .ng Accredited Registrar.
The officer also reported how they are cooperating with their clients to provide them with support and other services beyond registering .ng domain names.
Confirming the development, Edith Udeagu, Chief Operating Officer, NiRA, said in a press statement that NIRA Board has evaluated and assessed the situation of Domainking.ng. “Hannu Internet Corp PVT Ltd has responded to the .ng Registry within the allowed grace period with an outline on its dealings with its clients and its eagerness to return to full operations.
“As from Monday 27th March 2017, NIRA has lifted the temporary suspension of Hannu Internet Corp PVT Ltd. However, the Registrar will not be able to register new domains for another two weeks, as the .ng Registry continues to monitor its activities and the way it resolves pending customer issues.
“Please note that during the period that Domainking.ng was not available to attend to its .ng clients, those clients who requested for the transfer and renewal of their .ng domain names were able to do so,” she said.