FirstBank’s FirstMobile, mobile banking application has attained a one million user’s mark .The mobile banking platform has also reached N1.3trillion transactions mark in its short period of launch.
FirstBank launched FirstMobile as part of its drive to deploy evolving technology in delivering cutting-edge banking services as well as increase convenience and ease of banking.
The mobile App also helps to enhance customers’ digital banking experience in line with the bank’s commitment to offer value-added products and services to suit changing lifestyles of its customers. The secure and easy to use mobile banking app allows customers to carry out banking transactions on the go from their mobile phones anywhere across the globe.
Head, Digital Banking, FirstBank, Mrs. Folasade Femi-Lawal, assured that FirstBank will continue to leverage evolving technologies in bringing secure, fast and convenient financial services closer to Nigerians, in line with the bank’s digital banking strategy.
“Today, we are delighted that we have been able to reach another milestone in our journey to support consumers’ lifestyle by providing them with a suite of financial options in a convenient and highly secure environment.” Femi-Lawal said “The attainment of 1million users on the FirstMobile platform will spur us to continue to do more as we aim to deliver long-term benefits to both our customers and the Nigerian economy whilst we continue to put our customers first,”
The smartphone application delivers services as domestic funds transfer from self-owned accounts to FirstBank accounts and other banks’ accounts; make quick airtime purchase for self and others on all mobile networks;
Its bills payments; cheque services including confirm chute and stop cheque; flight booking; and quick account services such as account balance inquiry, statement view and much more. The application of these eservices by depositors has recorded a transaction value of over N1.3trillion, by over one million users.
The FirstMobile app enhanced features allows FirstBank customers to conveniently carry out transactions without the use of token to a maximum daily limit of N50, 000.00 using a user-defined transaction pin which is an extra security feature. Customers can also perform the following actions on the enhanced app: Change Transaction PIN, Reset Transaction PIN, Synchronize token, and change their log in pin – mPIN.